KELCEY HENDERSONConsultant and Operations Manager
As Operations Manager and a founding member of Continuum Advisory Group, Kelcey is responsible for oversight of all internal operations. She has developed several management tools for improving overall business productivity and is responsible for sourcing and implementing operations applications and solutions. Kelcey manages the firm’s website and broader media, branding and design development, client database and overall marketing efforts.
In addition to these specific responsibilities, Kelcey is focused on understanding the evolution and impact of new technology, communications and media in the construction industry. She brings these skills and perspective to the broader Continuum Advisory Group practice and intellectual development.
As Consultant, Kelcey participates in client engagements through project management, research, analysis and development of deliverables. As a member of the Continuum Advisory Group team, she has consulted with pipeline companies, utilities, contractors, engineering firms, building material suppliers, homebuilders, construction industry associations and other capital asset owners. Kelcey specializes in the design and development of dashboards and analytical tools, survey utilities, process mapping, and process and project management frameworks including documentation, policy and procedures. She is experienced in strategic planning facilitation and in the development of professional program and project management training courses, including design and production of course presentations and student and instructor materials. Kelcey is passionate about collaborative culture development and implementation.
Prior to joining Continuum Advisory Group, Kelcey worked as a Consultant Associate at FMI Corporation. In her role, she supported Senior Consultants and Principals in project delivery, administration, marketing collateral development, peer group coordination, workshop and training support, website management and market research. Before becoming a member of the FMI team, Kelcey worked in property management, where she gained valuable insights into the multifamily and mixed-use industry.
Kelcey holds a Bachelor of Science degree in business management with a concentration in marketing. She graduated Summa Cum Laude from North Carolina State University in Raleigh, North Carolina.